Contact via contact form or email

Description and scope of data processing

On our website there is a contact form and email addresses that can be used for electronic contact. If you contact us via this communication channel, the personal data transmitted by the user will be stored.

Contact form – mandatory fields:

  • Email address
  • First and last name

Optional fields:

  • Company
  • Phone number
  • Country
  • Content of message

Message via email:

If applicable, signature with:

  • First and last name
  • Address
  • Phone number
  • Company

When sending or receiving an email, the following data is also stored: any annex, date and time of sending, data volume transferred, the user's email system, strength of transport encryption, SPAM filter analysis, message ID of the sending system, reply email address.

Please note: Enquiries via our contact form are transmitted to us in an encrypted and secure manner. Communication via email may have security gaps despite transport encryption.

There is no disclosure of data to third parties. Your data will only be used for processing your enquiry.

Legal basis for data processing

The legal basis for the processing of data transmitted in the course of making contact is Article 6(1)(f) GDPR. If the contact is aimed at the conclusion of a contract, Article 6(1)(b) GDPR is the additional legal basis.

Purpose of data processing

The processing of the transmitted personal data serves solely for the purpose of processing the enquiry. This also constitutes the requisite legitimate interest in the processing of the data.

Duration of storage

The transmitted data will be deleted as soon as it is no longer required for the purpose for which it was collected, i.e. when the respective conversation has ended and there are no legal reasons preventing its deletion.

Possibility of objection and removal

The user has the option of objecting to the processing and storage of his or her personal data at any time. All personal data stored in the course of contacting us will be deleted in this case, unless there are legal reasons to the contrary.

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